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This will present a window with the version number.ĭepending on the outcome of this exercise, you may need to undertake

From the Help menu, select "About Acrobat Reader.".If this fails, then you do not have Acrobat Reader installed. From the start menu, select the "Run." icon.You should launch Acrobat Reader as follows: To check your current installation of Adobe Acrobat, Troubleshooting (Other errors that may occur).Īfter you have completed the relevant option, run a report from within Schools Online to ensure that you If you experience difficulty running Schools Online reports, it may be for one of the following reasons:Īdobe Acrobat software is not installed on your PC.Īdobe Acrobat version 5.0 or earlier is installed.Īdobe Acrobat version 6.0 or greater is installed, but requires minor modification to the settings.